logo Fri Jun 23rd, 2017
Main Office:
607 Herndon Parkway
Suite 304
Herndon, VA 20170
Contact Information:
Toll Free:(888) 707-8606
Local:(703) 707-8600
Fax:(703) 935-5520
E-mail:VeriSolv
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System Administration &
IT Help Desk Support
Are You Being Served?
Is your IT department able to support your systems according to the needs of your organization? Are you confident you will recover quickly from a serious incident or outage? Are your end users simply overwhelming your organization with support requests? We help customers meet the increasing demands and complexities of delivering services and managing IT operations using a quality-focused, customer-driven model rooted in ITIL, CMM, and ISO best practices.
We provide system administration and multi-tier help desk support services for a range of platforms and environments, including Macintosh and Windows enterprise. Our highly skilled, certified technicians, administrators, and engineers have the experience and practical knowledge to configure, trouble-shoot, repair, upgrade, and maintain your systems. In addition to their technical savvy, our staff possesses excellent consulting and customer services skills to provide total quality service and satisfaction to your user community.
Among the services we supply are:
  • Incident/Ticket Management
  • Security/Encryption Management
  • Installations/Maintenance/Upgrades/Patches
  • Configuration Management
  • Performance/Capacity Management
  • Backup/Disaster Recovery/COOP Planning
  • Transition/Deployment Planning
  • Training
  • Asset Management
  • New Hardware/Software Evaluations
  • Standard Operating Procedure (SOP) Development
  • Web/Email/Database/Application Servers Support